AI Agents for Retail Ops: From Catalog to CRM
A practical blueprint to embed agents safely across catalog, CRM and campaigns—without breaking workflows.
I'm Raguventhan—engineering leader focused on AI‑driven commerce systems, omnichannel architecture, and performance. This site curates my work philosophy and technical writing. Company names are intentionally omitted for privacy.
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A practical blueprint to embed agents safely across catalog, CRM and campaigns—without breaking workflows.
How to structure bundles, images and caching to unlock performance and conversion on mid‑sized catalogs.
Data mapping, minimization and consent flows that scale across storefronts, CDPs and messaging APIs.
Reference architecture for smart dispatch, store pickup and returns with ERP/OMS/WMS in the loop.
Trade‑offs, TCO and integration stories for CTOs choosing the right platform for their stage.