Designing Omnichannel Fulfillment with Real‑Time Inventory
Real‑time inventory unlocks profitable promise dates. The system needs fast reads, eventual consistency, and guardrails.
- Sync cadence: store → OMS <= 60s; safety stock per node; backorder policy per SKU.
- Routing: prioritize proximity + margin; cap split shipments; curbside & pickup windows.
- Returns: disposition matrix (restockability, defects); store credit automation.
Cart → Promise → Allocation → Pick/Pack/Ship → Reconcile → NPS